Customer Service

Congratulations on purchasing a HALO Guitar! Please view our warranty information first before contacting HALO Customer Service. CLICK TO READ HALO WARRANTY

If you need to speak to a HALO Customer Service Representative, please contact Customer Service at (408) 873 - 8606

You can also contact us durring hours of operations LIVE on AIM, our screen name is sales@haloguitars.com.

HOURS OF OPERATION Monday - Thursday, 9:00 a.m. to 7:00 p.m., Friday 9:00 a.m. to 6:00 p.m. USA Central Standard Time (CST)

THE CUSTOMER SERVICE AND WARRANTY INFORMATION LISTED ON THIS WEB SITE APPLIES TO UNITED STATES CUSTOMERS ONLY. FOR HALO CUSTOMERS OUTSIDE THE UNITED STATES, PLEASE CONTACT YOUR HALO DISTRIBUTOR.

Service Centers For Customer inside the USA

Not all authorized service centers are equipped to handle every type of service issue. Customers are advised to call first and verify that the service center can address your specific repair needs.

For Customers Outside The USA

The HALO Dealer from whom the product was purchased should be your first point of contact, should service be required. In the event that you have moved or are out of the area where the product was originally purchased, please contact a Service Center local to your location.