Reviews


Thomas on 03/23/2022 Purchased: Halo Custom Guitars - Customization Tool
Ordered a 6 string V style guitar with EMG active pickups. Playability of the guitar is a 9.2 as I had to make very minor adjustments to the the bridge. Very beautiful guitar but hard to admire unless under specific lighting as it is pretty dark.

I only get the perspective of the consumer and would prefer more communication, but I don't know the daily challenges of this business so I can't see all aspects. with an 18-35 month production turn around mistakes and details can get lost more easily. There were things forgotten in my build but I was accommodating and understanding of the situation. Part of the thought process behind paying extra money to designing a guitar was that I would get exactly what I wanted. For the price of upwards of 3,000 dollars there are a lot of guitars that are already very well built that play well, sound well, and are good to look at. The customization feature is what really sells going down this road, but with my experience it really was kind of a mystery of what I was getting until I opened the box.

Overall I am proud to have a Halo product and look forward to seeing this business grow and be successful. I have learned more about the process of guitar building, and am excited to do business in the future again.
Thomas Thomas
  • Overall Rating4
Verified Customer on 03/23/2022 Purchased: Halo Custom Guitars - Customization Tool
I’m in love no imperfections and brilliant finish. Would highly recommend to anyone looking for a touring guitar and a guitar with unique specs and a outstanding building tool
  • Overall Rating5
Doug James on 03/19/2022 Purchased: CLARUS - 6-String, Scalloped Fretboard Guitar
Halo Guitars Clarus 6 String Scalloped Fretboard Schaller LockMeister Tremolo
  • Overall Rating5
Adam Semler on 03/14/2022 Purchased: MERUS - 7-String, 27'' Scale, Evertune, Juggernauts
I'm very impressed with the guitar. The finish is amazing and the quilted maple is beautiful! I live in Canada where we are still getting snow and it held up through shipping with perfect intonation and tuning.

You've been great through the whole process and the communication has been flawless. Thank you guys so much.
  • Overall Rating5
Verified Customer on 03/06/2022 Purchased: MERUS - 7 String, Poplar Burl, Fluence, Evertune
It's great! Plays like butter! No issues with the electronics... It stays in tune amazingly as well (but also, this is my first Evertune instrument). The finish is beautiful. Love the way the burst was done. Also, it was made and cared for so well too. Thank you guys for making such great instruments.
  • Overall Rating5
Jason Williams on 03/01/2022 Purchased: MERUS - 6-string, Claro Walnut Burl, Hannes, Natural
Absolutely LOVE the guitar. The wide frets, the smooth wood, the beautiful complexion. I have a Les Paul and a Rick Dakota that are now getting jealous about all of the time I am dedicating to the Merus! Best guitar ever! How to improve? Switch from FedEx to UPS... =-)
  • Overall Rating5
Matt Syp on 02/26/2022 Purchased: MERUS - 7 String, Poplar Burl, Fluence, Evertune
I have been looking at Halo guitars for a while now. A few of the 6 string baritone guitars stuck out, but then I saw this Merus 7 string and really loved the look. I'm not a Poplar Burl usually, but the green to blue burst was really cool looking. I decided to go for it and get it to replace another 7 string I had with very similar specs. I made the right choice. I can usually find a flaw with every instrument I purchase, but I have not found one with this. The finish is flawless, the fretwork is probably as close to perfect as you can get, and it sounds amazing. Also, rechargeable! I didn't know how much I needed this in my life, but being able to plug in the guitar and charge it instead of replacing batteries is genius. For those who haven't used Evertune bridges before, they require the body to be a little thicker so there is an added weight to this guitar, but it is balances really well. In all, I will be a customer again because of the quality.
  • Overall Rating5
Kyle Zimmer on 02/21/2022 Purchased: CLARUS - 6-String, Scalloped Fretboard Guitar
We had a little hiccup with tracking numbers but Bruce was on top of it and made sure I had all the information I needed. The guitar was well packed and arrived within their lead time window. As for the instrument itself it’s very high quality as I have come to expect from Halo. The fretwork is top notch and the finish is flawless.
  • Overall Rating5
After buying and returning 8 different guitars-all difficult for me to play as a beginner with large hands and fingers-I fortunately came across the Halo Octavia, and that was the end of my constant buying. Finally a Nut Width that is absolutely wonderful and a joy to play. Why aren't more guitars made with larger Nut sizes? Such a difference, and now learning guitar has become fun! Thanks, Halo, for making a guitar for players with larger hands and fingers.
  • Overall Rating5
Verified Customer on 02/16/2022 Purchased: SALVUS - 6 String, 27" Baritone, Evertune, White
Great guitar. In love with it. I think it would be beneficial if custom string setup had a disclaimer entailing how that option works. Other than that I was very happy with everything. Loved the customer service. Super friendly and informative. You guys rock.
  • Overall Rating5
Verified Customer on 02/07/2022 Purchased: SALVUS - 6-string, 25.5" Scale, Evertune, Natural
Thanks for the customer care! Halo upgraded to locking tuners and installed strap locks. Very nice. I have played countless guitars and this is the best fretwork I’ve experienced.
The guitar is stunningly beautiful!
This sounds like my idea of the two best tele sounds without any hum or noise, perfect tone.
Perfect intonation with the Evertune bridge, and the knobs are super fancy with exact smooth variations.
Perfect guitar in every wonderful way.
Thanks Halo
  • Overall Rating5
Verified Customer on 01/23/2022 Purchased: CLARUS - 6-String, Scalloped Fretboard Guitar
Top quality build. I asked for a low set-up and that's what I got. No buzzing or slightly high frets anywhere. The nut was a concern on ordering because it's a locking tremolo system. I've had problems with other (famous) brands in the past where the whole nut was set too high, and had to spend extra money on a luthier to fix it. But I need not have worried with Halo as they set up my guitar very nicely. No big step to the first fret! Also love the stainless steel frets. They should last me quite some time! This is one really nice guitar.
  • Overall Rating5
My guitar was missing the end on the threaded rod that controls the pickup selector.
HALO ADMIN RESPONSE: Hi Michael - the switch tip is removed during shipping to prevent damage and can be found inside a plastic bag included with your guitar. If you need a replacement, please reach out to support@haloguitars.com. Thank you
  • Overall Rating4
Chris Reece on 01/08/2022 Purchased: CLARUS - 6-String, Scalloped Fretboard Guitar
I had a Clarus sent to the UK and the process was very smooth. I love the Clarus, it is beautifully made, the fretwork is superb and it is such a resonate guitar. I had great customer service from Jeff and the team and are a very happy customer.
  • Overall Rating5
fingolfen on 01/07/2022 Purchased: Custom Pickguard
Honestly my experience was great overall. The communication was good, the technical competency of the team was high, and the end product was literally perfect. There were a couple of minor hiccups getting files back and forth in a format I could open, but that was also easily resolved
fingolfen
  • Overall Rating5
Sean T. on 01/02/2022 Purchased: SALVUS - 6-string, 25.5" Scale, Evertune, Natural
Amazing quality guitar, great setup, and sounds incredible. Thanks guys!
  • Overall Rating5
Verified Customer on 12/26/2021 Purchased: Halo Custom Bass - Customization Tool
Absolutely awesome bass (Octavia 6 string fanned fretless bass). Truly a work of art. Incredible tone.
  • Overall Rating5
Aaron C. on 12/24/2021 Purchased: CLARUS - 6-String, Scalloped Fretboard Guitar
Halo guitars offered great communication and customer service throughout the whole process and the guitar is amazing!
  • Overall Rating5
Verified Customer on 12/20/2021 Purchased: SALVUS - 6 String, 27" Baritone, Evertune, White
Came perfectly set up. The combination of the evertune and fishman pickups are great.
  • Overall Rating5
Billy B. on 12/17/2021 Purchased: MERUS - 7-String, BKP Juggernauts, Evertune Bridge
Jeff and his company Halo guitars has the most amazing metal guitar production runs and custom shop options. Jeff spent tons of time figuring out what I needed in specs for my set up of my new Halo
  • Overall Rating5
Verified Customer on 12/16/2021 Purchased: OCTAVIA - 6-String, Wide Neck (48.5mm), 25.5" Scale, Natural
I ordered the Octavia Wide Neck 6-string guitar and could not be happier. It came out of the box perfectly setup and it has a superb clean tone with a healthy amount of sustain. Next time I am shopping for a guitar, Halo is the first place I'll look.
  • Overall Rating5
Chris Goane on 11/17/2021 Purchased: Custom Pickguard
I had a custom carbon fiber pickguard made for my bass. Bottom line: the product and service is exceptional! Every step of the way went smoothly. All of my questions/concerns were addressed promptly.

The finished pickguard was perfect. All dimensions are exactly right. Fit and finish is flawless. I strongly recommend the crew at Halo! I couldn't be happier with both the product and customer service. Thanks Jeff!
Chris Goane Chris Goane
  • Overall Rating5
I had a very positive customer experience. The Salvus wide neck model is not entirely balanced, the heavy neck causes the guitar neck to "fall" down when strapped on. Time will tell if this is a nuisance or not. The guitar is otherwise a really fine instrument and suits me very well since I have more experience from classical guitars.
  • Overall Rating5
Bill Zappasodi on 10/25/2021 Purchased: Custom Pickguard
I ordered a carbon fiber pick-guard for a custom build I'm doing. I sent along a pick-guard to use as a template. looks fantastic!
Bill Zappasodi
  • Overall Rating5
I love this new guitar! Everything went as expected. I will definitely recommend these folks...
  • Overall Rating5