I ordered a custom six string guitar and I love it. My guitar is the coolest, sleekest thing I’ve ever seen. My family loves it.

I ordered a 2021 Headless Octavia with 24" scale length, 1 7/8" nut, Hipshot headless bridge system and standard Halo pickups. So, far I love it.

Jeff sent me a new guitar case to replace the damaged case. Now my ideal Halo Custom Shop Seraphim will have a solid protection. Other shortcomings were also successfully eliminated. Thank you so much Jeff!

I think the final product was excellent! It sounds great, it feels nice to play, and everything came that I asked for. Jeff did a great job with customer service and helping me with the specs and clarifying what I would like, and Brandon was awesome with making sure my order was complete and shipped out when I reached out to him.

I ordered a custom fretless guitar with my specs and it was executed flawlessly and beautifully.

Great customer service and the guitar is magnificent!

You guys did one of my client's guitars. Got an 8 string custom with Evertune and it’s the best 8 string on the market. My guitar players LOVE this thing. Halo can improve with more brand recognition because the product is better than its competitors.

Ordered a custom 6 string seraphim body/demon headstock back in Dec 2014. This overdue review is for the entire ordering experience as well as the guitar itself.
Communication: Excellent. A 90 day lead time was an unrealistic lead time, but communication was sorted out. Expect a year, anything earlier is a bonus.
Quality: Good. Tone/Vol knobs not flush, but manageable. Frets were a little rough on sides, some buzzing on 13th and 14th frets of hi E, but I didn’t bother to send it back… my rookie mistake. Otherwise, contour/color/finish are excellent.
Overall: I would definitely revisit and go back to Halo for another one. They’ve come a long way since 2014 (based on the more recent pictures and reviews) and I’m looking forward to designing my next custom guitar with Jeff and the team.

I ordered the halo Merus custom, it is amazing. Really smooth, worth every penny. Response times take a little long...

Ordered a 6 string V. Looks, plays and sounds great... Halo can improve with a little better QC and attention to minor details... But overall I am extremely happy with it, the colors are perfect and the inlay came out fantastic.

Halo Custom Guitars has created a Real Miracle – a unique fully one-piece guitar (its body, neck, fingerboard and headstock carved from single solid maple blank). However, the guitar lead time from the originally promised one year increased to two years, after each payment (50% deposit and remaining balance 10 months later) communication from Halo only got worse, the guitar came to me in a custom fitted Halo hardshell case with completely damaged interior due to polyfoam that was not fully glued and broken in four places (for all that the outer packaging and the exterior of the case were in perfect condition and do not even have cosmetic damages), also the guitar body contour (profile of the body surface), string gauges adjustment and t-short size did not match what was ordered. I also extra ordered and paid stainless steel frets. Halo did not manufacture this option, but instead made forced agreed replacement. On my penultimate mail, I received a response from Halo only a month later,
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Hello Oleh - we apologize for the issues with your order as well as the slow communication you received. Thank you for also reaching out to us directly to give us the opportunity to continue communicating with you via email until all issues are amicably resolved. - Jeff Lee, Halo Custom Guitars
(11/7/2022)
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UPDATE:
[3-star rating changed to 5-star rating]
Jeff sent me a new guitar case to replace the damaged case. Now my ideal Halo Custom Shop Seraphim will have a solid protection. Other shortcomings were also successfully eliminated. I am very satisfied with everything and I am sincerely grateful to you. Thank you so much Jeff!

I like it a lot. Its everything I hoped for.

I orderd my guitair last summer and it still hasnt came in yet

*** Sorry, Bill... but we do not have any records whatsoever of an order placed under your name. Please reach out to support@haloguitars.com as we do not have a way to reach you. Thank you. - Jeff Lee, Halo Custom Guitars ***

Salvus 7 fanned fret guitar. There were very minor errors... but it was easily fixable. Otherwise, the communication, service, and product were all excellent

Got a custom 7 string Merus. Sounds absolutely amazing. I’ve had nothing but great experiences with Halo. Love the service and the way the guitar feels. The quality of it is out of this world and I couldn’t be happier

Custom GVK 7 String with Evertune Bridge... 5 stars

I am very happy with the guitar...a custom designed 8-string electric... I may order another 8-string but with different woods, colour and electronics.

I ordered a custom guitar with mostly stock features, outside of body shape, headstock shape, and a push/push knob for coil-splitting, which is not a standard option.

Once I got the guitar, the guitar looked great out of the box, played fine, I made some minor adjustments to the neck relief, and plugged it in. The guitar and the pickups sounded and felt great, but the volume knob had actually been wired as a tone knob, so I couldn't turn the guitar down until I took it to a local tech to have them rewire the volume knob. Now that it is fixed, I am ultimately happy with the guitar, but would have liked to have been spared that initial shock of something not working correctly after shipping. 4/5 stars, but definitely would be willing to get a second and rate it 5/5 if it shows up right out of the box.

The guitar looks and feels awesome (Halo Merus 6). It is a really professionally, high quality built instrument. The service of Halo is impeccable! How can Halo improve in general? Warn for duty cost op front. Delivery time could be deal breakers for some.

I'm very happy with the guitar, the sound and configuration is exactly what I wanted. Thank you very much