The guitar I received may be the nicest, highest quality, solid piece I have ever held in my entire life. I ordered a custom seven string with Floyd rose, and it is amazing. Surgical, accurate, pristine.

The amount of time it takes could be improved. If it didn’t take so long I would probably buy another one.

It's a phenomenal instrument. Couldn't be more pleased with it. Fits beneath my fingers the way you'd expect a guitar built just for you would do, and there is magic in the bridge pick-up especially.

Communication was sparse and delayed. A more functional updates page or more frequent updates would help during the long build process, just to allay any fears or worries.

Ordered a custom 7 string... Halo did a great job. Completely worth every penny, and does exactly what I wanted it to. I'm honestly surprised at how good it is. Pinch harmonics are unique on it, I think because of the way the pickups are spaced and the length/scale of the neck. They take a lighter touch than I'm used to, but there's an extra kind of resonance that I haven't really heard before. Everything else is perfect. Switching between pickups clean shows the range of tone it's capable of (bareknuckle black dogs). Love the 7 string 27 fret range as well. Sustain and resonance are great (string through). Sings like nothing I've heard with the neck pickup, and screams with the bridge distorted. Action and neck speed are amazing. Smooth finish on the neck is incredible. And it stays in tune. Seriously 10x better than any Les Paul, ESP MH, or anything else I've ever played and has the best of both worlds. I can tell the bridge is cheapish. Will probably replace it.

I received my guitar after a little over 2 years of being given multiple new estimated dates that kept falling through. I understand that unexpected things happen but I think that saying you will reach out to your customer on a certain date to give updates and then silence for weeks or months after said date has passed only to give them a new date and have that repeat is kind of ridiculous. I'm understanding of the COVID situation but I had this same issue a few years before with my previous guitar I ordered so I know this isn't the root of the problem.

The neck pickup on my guitar ended up breaking not too long after receiving the guitar but thankfully I was told I'm still under warranty. I am however at the 4 month mark of waiting for an update on that and have messaged them at the 2 and 3 month marks respectively without any response. I'm assuming that they will eventually send me one but I don't know if it'll be in a month or next year.

The guitar came in on Friday night and I haven’t set it down since! Lovely work on the neck and it plays very smoothly. It is simply amazing! Thank you so much for the guitar!

It would be nice if they were quicker... however it sounds and plays amazing, so I can honestly say it was worth the wait! Thank you so much!

The custom guitar I received from Halo is absolutely beautiful and feels perfect in my hands. I don't think I've ever been more satisfied with a purchase, and I've never held a guitar like this before. Every detail is precise and the woodwork and paint and everything is just stunning to look at and feel. Just overall a spectacular job. I honestly feel any critique I could make is ultimately acceptable given the nature of their work and the quality of the product they produce. They're well worth the wait and every penny spent.

I ordered a right-handed six string Altus w/ Alumitone Lace Sensors and a Dimarzio Crunchlab pickup at the bridge, custom vine inlays in the neck, clear finish, neck-thru construction & black hardware. The guitar is absolutely beautiful and of the highest quality construction. After playing it for about 10 days I've found the tonal range and tones within that range extremely satisfying and versatile; the cleans are crisp and ringing, the overdriven tones and distortion tones are deliciously meaty with clearly defined tonal core (a very slight intonation adjustment on my part was required to really dial in the nice tight tonal core - an adjustment I'd chalk up to personal preference). Overall I'd say I am extremely pleased with the instrument.

For the most part I'd say Halo was good to deal with, Jeff was always an email away. If I could offer a friendly critique of anything about Halo I'd simply say that you guys may be so close to so many beautiful custom built instruments that the "unique special place" a buyer holds for their custom build, might be getting forgotten. For most of us any one-off custom build of anything is a very special occurrence. We want to be involved as much as possible. I know that catering to every customer's desire to constantly get updates and make changes would seriously undermine Halo's ability to through-put its production.

Here's what I would suggest: monetize the option for customers to receive a photo and/or video record of their custom build, and include 2 in-build customer reviews where the customer gets to review and approve the build's progress. Many people who have something custom built will gladly pay an additional premium for this value-added option. Halo need only determine its cost to provide this service, devote an employee (or employees to this function) and decide what kind of mark-up they want for providing the service. Make more off the instruments you're building anyway, and improve Halo's customer interaction.

I would have paid a premium to have a permanent record of the build's set-by-set progress, photos of the builders, etc. to show-off in addition to the instrument itself, and I would have felt more personally involved in my very personal one-of-a-kind instrument. For instance I would have loved to have a record of the Halo paint guru's comments on the custom black-cherry pearl paint I used on build 8879 (Reckoner) when he got to use a new paint additive.

No complaints guys, just some hopefully helpful feedback - monetize the cumbersome add-on services your customers want and get paid for the additional aggravation that those wants cause toward hampering your build through-put. Thanks again for a beautiful instrument.

Ordered a 6 string V style guitar with EMG active pickups. Playability of the guitar is a 9.2 as I had to make very minor adjustments to the the bridge. Very beautiful guitar but hard to admire unless under specific lighting as it is pretty dark.

I only get the perspective of the consumer and would prefer more communication, but I don't know the daily challenges of this business so I can't see all aspects. with an 18-35 month production turn around mistakes and details can get lost more easily. There were things forgotten in my build but I was accommodating and understanding of the situation. Part of the thought process behind paying extra money to designing a guitar was that I would get exactly what I wanted. For the price of upwards of 3,000 dollars there are a lot of guitars that are already very well built that play well, sound well, and are good to look at. The customization feature is what really sells going down this road, but with my experience it really was kind of a mystery of what I was getting until I opened the box.

Overall I am proud to have a Halo product and look forward to seeing this business grow and be successful. I have learned more about the process of guitar building, and am excited to do business in the future again.

I’m in love no imperfections and brilliant finish. Would highly recommend to anyone looking for a touring guitar and a guitar with unique specs and a outstanding building tool

I got a custom merus-style 8 string and I love it to death. Build quality is perfect, electronics perfect, sounds perfect. They were super helpful throughout the process and were in communication with me the whole time. I got custom pickups from halo: 8 string fanned fret pickups designed to mimic the SD pegasus/sentient combo- the sound is dead on. Have had the guitar for nearly a year now, and it inspires me to play every day. Best money I've ever spent

Ordered a Halo Custom Chainbreaker w. Buckeye Burl top & Ziricote fretboard. It looks and feels fantastic and I am impressed by the craftsmanship! More proactive customer service would be appreciated. It always felt like I had to inquire on my own about the status...

I've been playing guitar about 25 years(wow has it been that long?!) I worked in a music store for about a decade where I played everything from garbage squires to Ibanez Prestige to high end fender, gibson etc. Everything from $99 garbage to many thousands of dollars guitars. There have been a few that stand out in my memory as truly exceptional. One was a $5500 Suhr. When I played it, I was convinced I'd never find a better playing guitar. The neck was so fast and comfortable, I almost bought it on the spot, but I held back. When my Halo arrived... and I unpacked it, strummed it a few times, adjusted it to meet my specifications, I truly marveled at the craftsmanship and precision. Specifically, the neck and fret board.

When I ordered the instrument I mentioned to Jeff Lee that I wanted an Ibanez wizard style neck feel. He delivered. I expected perfect fret ends, ebony free of any tool marks. Halo delivered. I don't want to over sell this guitar, because frankly I'm in love with it, but this neck, after all of these years is the most comfortable, fastest playing neck I've ever laid my hands on.

On top of that it's paired with the Evertune bridge, which far exceeded my expectations. YOU CAN PRECISELY TUNE THE PITCH BENDING RESPONSE OF *** EACH INDIVIDUAL STRING *****. For anyone who plays drop-tuned or extended range, you know how important it is for those low notes not to be affected by finger pressure when you're recording. You also know how inconvenient it would be to have to set things up every time you want to switch between no-bending and lead style where you want to allow for bending. This bridge can do both at once since each string has it's own configuration. It's very intuitive to setup, and impossibly stable.

Every detail that was in the spec sheet was delivered, right down to the knobs I personally selected. Pickup routing is clean, any joints, seams, contact points are all flush and clean. The finish is absolutely beautiful to look at and inspires me to pick it up when I see it sitting on the stand.

Now, I'm not going to say that my experience with Halo was perfect, the instrument, however, is free of any flaws. No blemishes or dings and it plays and sounds exceptionally good. Where Halo fell short was in the timeline. If you want a VERY well build instrument, built to your specification, at a very reasonable price, you are going to have to be patient. In the end though, I'm glad I was.

I'm going to give Halo my "Gold standard seal of recommendation and approval". If you want a guitar customized and built specifically to your tastes and needs, Halo will get it to you. But it will take time. In the end you'll be glad you waited.

I ordered a 7-string Salvus and it has met or exceeded all expectations. It is an outstanding instrument that's very hard to put down. Hard to say how Halo can improve. Two months after my order was placed, the COVID-19 pandemic arrived. So the entire project of building my guitar was done under abnormal circumstances.

The two features that brought me back was (1) the ability to provide a 1.875" nut width and (2) the zero-fret nut. The quality and workmanship also was flawless and setup was excellent. Because of the setup, that guitar is easier to play than any of my others. Consequently it compelled me to have one more built. Thanks for building an outstanding product.

Custom Electric. It is a phenomenal and beautiful instrument 1 day in. The custom inlay and special electronics asks look like they were done at the highest possibly quality. I Have yet to plug in. Jeff is an angel and a wizard. The Halo team is the seal team six of guitar building.

The design is beautiful & the sound is incredible! This was a gift for my father who is an AVID guitar collector/musician and he is over the moon happy & highly impressed with the look & sound of the guitar Halo designed. 5 stars, easy. Beautiful piece to add to the collection.

I ordered a lead guitar and it was FANTASTIC. I think everything was cool especially when we were in the pandemic.

Thank you Jeff, for everything. Your time, consideration, as well as just keeping me up to date and informed about any issues along the way. It's been a pleasure doing business with you so far. Stay safe, stay healthy. wish you, family & friends + company well... Rock on and keep stringing axes...

Jeff's promptness in answering questions and concerns was great and made me feel comfortable that I made the right choice.